You Privacy matters
At Heedjy (“Heedjy”, “we”, “our” and “us”) we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
What Personal Information we collect
The personal information we may collect in the course of you accessing or using the Website or the Services (including through your initial registration for a subscription account and the subsequent administration of that account) may include, but is not limited to, the following:
- email address;
- optionally, a picture;
- other personal information, including the information you may transmit to us or authorize us to obtain from you or a third party in connection with the Services (“Personal Data”).
How we use your Personal Information
We use your personal information to:
- Provide you with personalized Services and a personalized experience on our Website and interactive communication;
- Provide you with timely and reliable Services;
- Do all the things necessary to administer those Services and the Website;
- Research, develop, manage, protect and improve those Services and the Website;
- Advise you about new products and services that may be of interest to you;
- Develop and maintain our relationship with you and communicate with you;
- Bill you for our Services.
In accordance with our written agreement, we may access, store and use Personal Data only for the purpose of providing the Services to you, including in connection with customer support matters.
When we disclose your Personal Information
Except with your consent, we will not sell, license, trade or rent your personal information to or with others.
Heedjy may share personal information with third parties engaged to assist us in providing the Services to you or to carry out one or more of the purposes described above.
Heedjy reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
Heedjy also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Heedjy or of any of the business or assets or shares of Heedjy or a division thereof in order for you to continue to receive the same products and services from the third party.
Knowledge and Consent
Heedjy collects personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it.
Typically, we will seek consent for the use or disclosure of your personal information at the time of collection.
In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).
The form of consent that we seek, including whether it is expressed or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
Use or disclosure for marketing purposes
If you have not opted out of receiving marketing materials, we may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us, including by means of direct marketing.
You can choose not to allow us to use your personal information for direct marketing purposes by indicating your preference on the sign up page or by contacting us as outlined below (see “Contacting Us”).
When you visit our website, we place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, your experience on this website will not be affected.
How we protect your Personal Information
Heedjy makes commercially reasonable efforts to ensure that personal information collected in the course of you accessing or using the Website or the Services is protected against loss, theft and unauthorized access.
This protection applies in relation to information stored in both electronic and hard copy form. Access to such personal information is restricted to selected employees or representatives.
In addition, Heedjy employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.
Links to third party sites
This website may offer links to other third party websites.
Retention and storage of your Personal Information
Heedjy retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
For the non-trial subscriptions, Heedjy will keep your personal data for an undefined period of time, unless you ask us to delete your account.
For the trial subscriptions, Heedjy will keep your personal data for 6 months, unless you ask us to delete your account. After that your data is automatically deleted.
For all subscriptions, Heedjy will keep your general & technical data for 1 year.
Non-exhaustive list of third party services :
- Cloud provider - Scaleway
Your data is stored securely in a datacenter in Paris, France.
- Email & marketing - Mailchimp
- Analytics - Google & Hotjar
- The types of browser used and their versions
- The operating system used by the system accessing our website
- The website from which a system accesses our website (referrer)
- The subpages accessed by a system on our website
- The date and time our website was accessed
- The Internet Protocol (IP) address of the system calling our website
- The Internet service provider of the system accessing our website
- Other similar data and information that helps repel threats in the event that our IT systems are attacked.
This general information is used by Heedjy to:
- Monitor the service and help use debug.
- Track activity in third party Analytics Service (like Google analytics, hotjar)
This general information is not used to identify an individual.
Correcting or updating your Information
You can help us maintain the accuracy of your personal information by notifying us of any changes to this information.